Privacy Policy

1. Who We Are

Vivitect is an engineered feature systems brand operating under the TycoonX Group — a Saudi Arabia-based supply and project execution company. Vivitect supplies artificial greenery systems, sculptural feature systems, illuminated feature systems, and plant trellis systems for commercial and architectural environments across Saudi Arabia and the GCC.

This Privacy Policy applies to the website at www.vivitect.com, which is owned and operated by TycoonX Group. When this policy refers to "we", "us", or "our", it refers to TycoonX Group acting through the Vivitect brand.

2. Information We Collect

We collect two types of information when you use this website.

Information You Provide Directly

When you fill in a contact form on this website, you may provide your name, email address, phone number, company name, and any message or project details you choose to include. We only collect what you voluntarily submit. We do not require you to create an account or provide information to browse the site.

Information Collected Automatically

When you visit vivitect.com, certain technical information is collected automatically by our analytics tools and web server. This includes your IP address, browser type, device type, operating system, pages visited, time spent on each page, and the source that brought you to the site. This information is collected in aggregate and is used to understand how the site is used — not to identify individual visitors.

3. How We Use Information

We use the information collected from this website for the following purposes only:

• To respond to enquiries submitted through the contact form
• To provide project consultation or technical information as requested
• To understand how visitors use the website and improve its content and performance
• To monitor site security and prevent fraudulent or abusive activity

We do not use your information for unsolicited marketing communications. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

4. Analytics & Tracking

This website uses Google Analytics to collect anonymised usage data. Google Analytics uses cookies — small text files placed on your device — to track visitor behaviour such as pages viewed, session duration, and navigation paths. This data is processed by Google and is subject to Google's own Privacy Policy.

The information collected through Google Analytics does not personally identify you. We use it solely to understand which content is most useful and how visitors navigate the site, so we can improve the experience.

Cookies

This website uses cookies for the purpose of analytics as described above. Cookies used by Google Analytics include _ga, _gid, and _gat. These are persistent or session-based cookies that expire automatically. No cookies are used for advertising or tracking across other websites.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some functionality of the site. You may also opt out of Google Analytics tracking specifically by installing the Google Analytics Opt-out Browser Add-on.

WhatsApp

This website includes a WhatsApp contact button. Clicking this button will open WhatsApp and initiate a conversation. Any communication through WhatsApp is subject to WhatsApp's own Privacy Policy and is handled outside of this website. We do not capture or store WhatsApp conversations through the website itself.

5. Data Sharing

We do not sell or share your personal information with third parties for commercial purposes. We may share limited information only in the following circumstances:

• Service providers: We use Google Analytics as a third-party tool for website analytics. Google may process data on our behalf in accordance with their terms and privacy policy.
• Legal obligations: We may disclose information if required to do so by applicable Saudi Arabian law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or restructuring of TycoonX Group, personal data may be transferred as part of that transaction, subject to equivalent protections.

No data submitted through this website is shared with advertising networks, data brokers, or social media platforms for targeting purposes.

6. Data Retention

We retain personal information submitted through the contact form for as long as is necessary to respond to your enquiry and maintain a record of our communications. If no ongoing business relationship develops, contact data is reviewed periodically and deleted when no longer needed.

Analytics data collected through Google Analytics is retained according to Google's standard data retention settings, which can be adjusted in our Google Analytics account. We do not retain raw IP address data.

7. Your Rights

You have the right to request access to any personal information we hold about you, to request correction of inaccurate information, and to request deletion of your personal data where it is no longer needed for the purposes for which it was collected.

To exercise any of these rights, please contact us at info@vivitect.com. We will respond within a reasonable timeframe. We may need to verify your identity before processing any request.

Saudi Arabia's Personal Data Protection Law (PDPL) governs the handling of personal data within the Kingdom. This policy is designed to be consistent with those requirements.

8. Data Security

This website is served over HTTPS, which encrypts the connection between your browser and our server. We take reasonable technical measures to protect the information you provide against unauthorised access, disclosure, or loss.

However, no method of data transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us has been compromised, please contact us immediately at info@vivitect.com.

9. Third-Party Links

This website may contain links to external websites — for example, links to TycoonX Group's main website at tycoonxgroup.com. These external sites have their own privacy policies and we are not responsible for their content or practices. We recommend reviewing the privacy policy of any external site you visit through a link on vivitect.com.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of vivitect.com after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact us through any of the following: